Salesforce Data Cloud’s cover photo
Salesforce Data Cloud

Salesforce Data Cloud

Software Development

Data Cloud goes beyond data integration; it unifies entire organizations around the customer.

About us

Data Cloud puts all of your data to work for your customers. It is deeply embedded in the Agentforce Action Platform, which means any external data lake or warehouse can now drive actions and workflows inside of your CRM. Data Cloud is about more than just bringing data together. It’s about bringing entire organizations together around the customer to improve experiences and drive growth.

Website
https://www.salesforce.com/data
Industry
Software Development
Company size
10,001+ employees

Updates

  • 🚀 Boost Your Customer Experience with Databricks and Salesforce Data Cloud – See Us at Databricks Summit! 💡 What if you could instantly transform the rich customer data in your secure Databricks Lakehouse into personalized, real-time customer experiences? With Salesforce’s Data Cloud for Databricks, that power is now at your fingertips. Our cutting-edge Zero Copy integration provides seamless, bi-directional access to your Databricks data. This means no more data duplication or delays and you keep your data securely within Databricks. ⭐ Key Benefits:   ✅ Automate intelligent customer actions across all systems ✅ Personalize experiences that resonate with every customer ✅ Drive smarter business decisions at scale   Create dynamic 360 customer profilesFedEx is already seeing transformative results by combining Salesforce Data Cloud with Databricks. Join us at Databricks Summit to learn how you can revolutionize customer intelligence and achieve similar success. 🤝 🔗 https://lnkd.in/evG6VamW #Salesforce #Databricks #Innovation

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  • 📣 Calling All Datablazers Attending Connections: 5 Must-See Data Cloud and Agentforce Sessions to Add to Your Agenda 🕰️ The countdown to Connections 2025, where marketers and AI agents connect, is on! We’ve curated a list of 5 must-see sessions to help you unlock the power of all your data 📉 – no matter where it lives – to power better campaigns and customer experiences. 🚀 🗓️June 11th: 9:15 AM – 9:35 AM CDT & June 12th, 9:45 AM – 10:05 AM CDT 📍How Salesforce Uses Data Cloud to Increase Speed to Lead: Build trusted agentic AI experiences at scale with Agentforce and Snowflake using connected enterprise data. 🗓️June 11th: 1:15 PM - 2:15 PM CDT 📍How to Design Practical AI Use Cases Powered by Data: Learn from Data and AI experts. Discuss strategy and how to identify use cases, data requirements, and AI enablers. 🗓️June 11th: 3:45 PM - 4:05 PM CDT 📍Use Real-Time Data and Insights to Power Experiences: Learn how Data Cloud empowers users and agents to access data instantly, refine segments, personalize engagement, and optimize spend for better campaigns and customer experiences. 🗓️June 12th: 10:00 AM - 10:50 AM CDT 📍Marketing Cloud Keynote: See the latest Marketing Cloud features in action and hear from product leaders and customers on how to realize immediate value with your data.  🗓️ June 12th: 10:15 AM - 10:35 AM CDT 📍Unlock Campaign Success with Data Cloud Advertising: Learn how to capitalize on trusted first-party data within your advertising to unlock exceptional customer experiences & campaign performance. 📅 Add these sessions to your agenda today: https://lnkd.in/eKi4a9sD #Salesforce #Innovation

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  • 🚀 What’s Next for Data Cloud? Join Martin Kihn, Author of Customer 360 to Find Out! 💡 Join Martin Kihn, Author of Customer 360, at Connections 2025 for an exciting Breakout session, "Find Out What's New & Next for Data Cloud."  🤖 Learn about the latest Data Cloud and Agentforce innovations, hear how Trailblazers are using them, and discover what it all means for the future of data-driven and AI-powered customer experiences. Plus, don't miss Martin's special book 📕 giveaway! If you want to learn how data, AI, and trust will revolutionize customer engagement and give you a competitive edge, you won't want to miss it! 🔗 Register here: https://lnkd.in/eT5ccsyN #Salesforce #Innovation

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  • ⭐ Bring intelligent activation to Snowflake Data–Without Moving It 🚀Want to deepen your customer insights from your secure, governed Snowflake data without moving it? With Salesforce Data Cloud's Zero Copy – you can! Enterprise data holds massive potential but can often be hard to activate. Our industry-defining Zero Copy integration provides real-time, bi-directional data access, eliminating duplication and delays to power real-time customer profiles, automated actions, personalized experiences, and smarter decisions at scale – all while maintaining the security and governance of your source systems 🤖. ⭐That means you can … ✅Trigger intelligent actions across all your connected applications ✅ Deliver hyper-personalized interactions ✅ Drive smarter insights and business decisions at scale 📈 This seamless integration extends the value of existing data lake and warehouse investments thanks to Data Cloud's market-leading customer data platform (CDP) capabilities. And later this year, customers will be able to use Snowflake to leverage Snowflake Openflow via the Zero Copy technology. 🔗 Thousands of our joint customers have already unlocked significant value through this seamless Zero Copy integration. Explore how your organization can achieve similar success: https://lnkd.in/eWXdfit2   #Salesforce #Innovation

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  • 🚨Exciting News! Don't Miss Our New Webinar: Customer Automation with Data Cloud and the Salesforce Platform 💻 Join our experts for an insightful webinar session where we'll reveal how Salesforce transformed its Customer 360, Marketing, and Sales Automation with the power of Data Cloud and Agentforce. ✨ Why attend? ➡️ Unlock the Power of Data: Learn how Salesforce used the power of Data Cloud to unlock 264M profiles and over 40B signals to tailor every customer interaction, driving a faster pipeline, smarter sales, and scalable marketing. ➡️ Maximize Your ROI: Get inspired by a real-world success story of how automation with Agentforce cuts lead response times and boosts ROI across campaigns. 💡 Don't miss out on this opportunity to revolutionize your customer experiences with Data Cloud and Agentforce! 🔗 Register now: https://lnkd.in/exmtMyib #Salesforce #Innovation

    • Webinar promo graphic titled ‘Customer Automation with Data Cloud and the Salesforce Platform’ featuring two speakers: Gita Gidwani, Product Marketing Director, Salesforce and Shash Goyal, VP Product Management. The graphic has a purple and white background, and it includes the webinar date, Wednesday, June 18th, and time, 11 AM PST and 2 PM EST.” The Salesforce logo is in the top left corner.
  • 📺 Say Goodbye to Multiple Orgs and Hello to Unified Customer Insights! ✨Are you one of the many existing Salesforce customers using multiple Salesforce orgs across your organization? 👊Now, with Data Cloud One, multi-org users can access a unified customer 360 profile from a single source – Data Cloud – rather than having to use multiple Salesforce orgs or create custom implementations across your organization. That means you can ... ✅ Easily equip multiple Salesforce orgs with a unified 360-degree view of customers from a central Data Cloud hub. ✅ Share your Data Cloud data across multiple Salesforce orgs using metadata sync and a no-code, point-and-click setup to keep your data in sync between your home org and companion orgs. ✅ Use Data Cloud-powered features, such as automation and analytics, across all your Salesforce orgs from a single central Data Cloud home org. No more Salesforce org data silos. No more custom workarounds—just a streamlined, trustworthy data experience that boosts productivity and efficiency. 🔗Check out this article to learn more about Data Cloud One: https://lnkd.in/eBpUmD9G #Salesforce #Innovation

  • 🚀 Data Cloud Insider: New Issue Alert 🚀 Dive into the latest edition of Data Cloud Insider, where we highlight Data Cloud Governance. 💡 We’ve previously discussed the importance of governance, and this month, we’re doubling down because it’s that critical to AI success. 🤝 Here's what we’ve got for you: ➡️ Get your governance questions answered via our new eBook on top considerations for governing data and metadata at scale, a new governance trail, and a LinkedIn Live AMA. ➡️ Check out the latest Datablazer updates and exciting events. ➡️ Discover how Engine, a travel booking platform for SMBs, personalized service for 900,000 customers with Data Cloud and Agentforce. ➡️ And much more! Enjoy and share your feedback! We’d love to hear from you. #Salesforce #Innovation

  • A CIO’s Dream Use Case for Harnessing Unstructured Data 🌠 ✨ Unstructured data—think documents, videos, images, emails—is a treasure trove of customer insights. It can reveal needs, opinions, preferences, and sentiments, helping you create contextually rich AI and 360-degree customer experiences. 📉 But tapping into this goldmine isn’t easy. Neil Nikolaisen, Director of Enterprise Systems at Utah State University, knows this firsthand. We recently chatted with Neil about his dream use case for harnessing unstructured data. 🤔 What do you think of Neil’s vision? And what’s your dream use case for using unstructured data? 💬 Share your thoughts below for a chance to have your quote featured in our LinkedIn newsletter. #Salesforce #Innovation

  • ✨ Thank you - Catch Top Moments from Agentforce World Tour New York on Salesforce+ ✨ 💫 Thank you to all our incredible customers and partners who joined us for the Agentforce World Tour in New York, both in person and online! It was a fantastic opportunity to connect with like-minded peers, explore the latest trends, and uncover strategies to empower data-driven agents. YOU, our valued customers, are the heart and soul of our mission, and we are excited to share even more with you in the future. 👀 Be sure to check out the WTNY sessions on Salesforce+: https://lnkd.in/e-s7waF2 🔗 And, stay tuned for upcoming events: https://lnkd.in/ehCdhuWX #Salesforce #Innovation 

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  • ⏰ Reminder for All Datablazers: There’s Still Time to Catch the Keynote ⏰ Today is the big day, but you can still register and tune in on Salesforce+. Join us for the main keynote, “Become an Agentforce Company,” at Agentforce World Tour New York to learn how Agentforce, the digital labor platform, brings humans and agents together to drive unmatched customer success on a unified, trusted platform. Here’s what you’ll gain:   ✅ Learn Agentforce empowers companies with a deeply unified, open, and trusted platform. ✅ Discover why Data Cloud is the intelligent activation layer that connects company data to Agentforce for trusted AI results. ✅ See how Agentforce extends agentic AI to every Customer 360 app, enabling humans & agents to drive customer success together. 🔗 Register for now and add this event to your schedule:  https://sforce.co/3F9OXBX #Salesforce #AgentforceTour

    • Promotional image for a keynote at Agentforce World Tour New York. The background features a gradient design. The date, "Wednesday, May 21" and time "10 a.m. EDT" are displayed prominently. A photo of the keynote speaker, Patrick Stokes, EVP, Product & Industries Marketing, Salesforce is shown. The event title, Main Keynote: Become an Agentforce Company is centered on the image.

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