Skip to content

Unsubscribe an individual contact from receiving emails

Last updated: April 10, 2025

Available with any of the following subscriptions, except where noted:

All products and plans

Users with Marketing access permission can unsubscribe an individual contact from receiving all emails, including future marketing emails and one-to-one emails. To opt out a list of contacts from receiving future emails, import them in an opt-out list

  • In your HubSpot account, navigate to CRM > Contacts.

  • Click the contact's name.

  • Click the Actions dropdown menu and select Opt out of email.

A contact record for "Creed Bratton" showing contact details, associated actions, and the "Opt out of email" option highlighted in the actions dropdown
    • Confirm you want to perform this action and select Yes, opt them out. This contact will now be opted out of all future emails from your account.

Please note: if you've purchased the Brands add-on, manually opting a contact out of all email subscriptions will only opt them out of subscriptions for the current brand in which you're operating.

Was this article helpful?
This form is used for documentation feedback only. Learn how to get help with HubSpot.