Turn on automatic updates to currency exchange rates

If you use multiple currencies in your HubSpot account, you can turn on automatic exchange rate updates for your currencies on a monthly, quarterly, or annual basis.

Please note: if you're using the Currencies API, refer to the developer documentation for more information about related endpoints and how this setting affects integrations.

Understand automatic updates to exchange rates

If you've previously added multiple currencies to your account, exchange rates are not automatically updated by default. If you choose to leave the setting off, you'll need to manually update exchange rates for your account currencies. Below, learn more about what happens if you turn the automatic update setting on.

When you turn on automatic exchange rate updates, the following is expected:

• When you first turn on the setting, existing supported currencies will automatically update to the exchange rate effective on the first day of the current month, quarter, or year, based on your selected frequency. If you added a currency after the first day of the current month/quarter/year, its exchange rate will not sync until the following month/quarter/year.
• Your account's currencies will be updated according to the frequency selected, with the previous update date and next update date indicated.

• Exchange rates will be synced within two to five business days of your selected frequency.
• Automatic exchange rate updates are powered by Open Exchange Rates, HubSpot's third-party provider. Certain currencies will not be automatically updated if Open Exchange Rates does not have up-to-date exchange rate information for those currencies. Additionally, Open Exchange Rates may not support certain currencies. Unsupported currencies will be listed in the Currencies requiring manual updates section.

• Refer to the Currencies API documentation to learn about related endpoints and how this setting may affect integrations.
• When a deal moves to a closed stage with the automatic update setting turned on:
  • The deal's Exchange rate will be set based on the exchange rate in effect at the time of closing, which may differ from the exchange rate shown in the Currency settings. 
  • If a deal's close date is on a date where the currency exchange rate did not exist in the settings, the exchange rate will be fetched based on the closest timestamp to the close date.
  • The Exchange rate values of closed deals will not be automatically updated moving forward, even if the exchange rates are automatically updated in the Currency settings. Super Admins can manually update the Exchange rate property on closed deals if needed.
  • Learn more about how the Exchange rate property works in accounts with multiple currencies.

Manage automatic exchange rate update settings

In your Currency settings, you can turn exchange rate updates on or off, or edit the frequency with which they occur. Learn more about what happens when you turn the setting on.

• In your HubSpot account, click the settings settings icon in the top navigation bar.
• In the left sidebar menu, navigate to Account defaults.
• Click the Currency tab.
• To turn on automatic exchange rate updates:
  • Toggle the switch on.

• • In the dialog box, select the frequency with which you want exchange rates to be updated. Options include Monthly, Quarterly, or Yearly.

• • Click Update to confirm.

• To edit the sync frequency, click the edit edit icon. In the dialog box, select the frequency, then click Update. When you edit the frequency, the next sync date is updated to match the new frequency.

• To turn off automatic exchange rate updates, toggle with switch off. In the dialog box, type Confirm, then click Remove automatic updates. When you turn off the setting after previously having it on, the latest exchange rate sync will be saved. New exchange rates will not be synced moving forward.

Learn more about using multiple currencies in your HubSpot account.

Review exchange rate update history

You can view a log of automatic exchange rate updates and previous exchange rates for your account currencies.

• In your HubSpot account, click the settings settings icon in the top navigation bar.
• In the left sidebar menu, navigate to Account defaults.
• Click the Currency tab.

To view all automatic updates to currency exchange rates:

• Click View history below the Schedule automatic exchange rate updates setting.

• In the right panel, view updates from the automatic update setting. For the example below, the history show when the automatic update setting was turned on, off, and on again with a different frequency.

To view historical exchange rates for a specific currency:

• Click Exchange rate log.

• In the dialog box, select the currency and the effective date to check, then click Search log. View the exchange rate on the selected date and how the rate was set.