Attribution - Getting "Failed to find resolveInfo for adServices service."

[levyitay]

Hi Team,
I'm trying to test the attribution process but keep getting the following error when I try to register source or trigger:

2023-01-30 15:55:27.412  5965-6441  adservices              com.google.android.adservices.api    E  Failed to find resolveInfo for adServices service. Intent action: android.adservices.adid.AdIdProviderService
2023-01-30 15:55:27.412  5965-6441  adservices              com.google.android.adservices.api    E  Failed to find AdServices service

I also doubled checked device config is accurate:

+ adb shell device_config get adservices ppapi_app_allow_list
*
+ adb shell device_config get adservices ppapi_app_signature_allow_list
*
+ adb shell device_config get adservices adservice_system_service_enabled
true
+ adb shell device_config get adservices adservice_enabled
true
+ adb shell device_config get adservices adservice_enable_status
true
+ adb shell device_config get adservices global_kill_switch
false
+ adb shell device_config get adservices disable_sdk_sandbox
false
+ adb shell device_config get adservices mdd_measurement_manifest_file_url
https://www.gstatic.com/mdi-serving/r.......

The service seems to be up since its responding to forcing it's jobs like:
adb shell cmd jobscheduler run -f com.google.android.adservices.api 14
which works

What could be the issue?

[erintwalsh]

Hi @levyitay, thanks for reporting the issue! Would you mind letting us know if you are experiencing this on a Developer Preview or Beta release?

[levyitay]

Hi @erintwalsh I followed the developer preview release both on real device and emulator

[erintwalsh]

@levyitay thanks for the quick response! Just to check, are you using Developer Preview 7? (You can check this in the SDK Manager, in the Android TiramisuPrivacySandboxPreview row in the Revision column it will say revision 9 for DP7)

[levyitay]

I believe so

[erintwalsh]

Thanks, @levyitay! Would you mind following a few more steps to help us debug the issue?

1. Is the AdId kill switch turned off on your device? You can check the status by running adb shell device_config get adservices adid_kill_switch and if it's on, you can turn it off by running adb shell device_config set adservices adid_kill_switch false.

2. What is the GMSCore version of your device? You can find out by running adb shell dumpsys package com.google.android.gms | grep version

3. Would you mind uploading verbose logs? You can get them by running adb shell setprop log.tag.adservices VERBOSE && adb logcat -s "adservices"

Thank you!!

[levyitay]

@erintwalsh
On emulator:

1. yes it was off
2. gms version output:

    version:
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
        fd7c62f com.google.android.gms/.ads.measurement.GmpConversionTrackingBrokerService filter 49be43c
    versionCode=230313044 minSdk=31 targetSdk=33
    versionName=23.03.13 (190400-503260631)
    signatures=PackageSignatures{528da90 version:3, signatures:[98deb0ca], past signatures:[e3ca78d8 flags: 17, 98deb0ca flags: 17]}
    versionCode=221821044 minSdk=31 targetSdk=33
    versionName=22.18.21 (190400-453244992)
    signatures=PackageSignatures{528da90 version:3, signatures:[98deb0ca], past signatures:[e3ca78d8 flags: 17, 98deb0ca flags: 17]}

3. logs while executing register source (click)

02-01 11:00:24.569 15714 15714 D adservices: registerSource
02-01 11:00:24.588  5965  6496 V adservices: Process 10162 has importance 100 comparing with threshold of 125.
02-01 11:00:24.590  5965  6496 V adservices: AdIdWorker.getAdId for com.is.levelplay.test, 10162
02-01 11:00:24.590  5965  6496 E adservices: Failed to find resolveInfo for adServices service. Intent action: android.adservices.adid.AdIdProviderService
02-01 11:00:24.590  5965  6496 E adservices: Failed to find AdServices service
02-01 11:00:24.594  5965  6497 V adservices: Process 10162 has importance 100 comparing with threshold of 125.
02-01 11:00:24.605  5965  6497 D adservices: MeasurementDao: insertAsyncRegistration: rowId=7

On device (pixel 5 with Build TRA4.221021.001.A1):

1. adid_kill_switch is off

      version:
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
        38fe9f9 com.google.android.gms/.ads.measurement.GmpConversionTrackingBrokerService filter d26ad3e
    versionCode=230313044 minSdk=31 targetSdk=33
    versionName=23.03.13 (190400-503260631)
    signatures=PackageSignatures{fa58c15 version:3, signatures:[98deb0ca], past signatures:[e3ca78d8 flags: 17, 98deb0ca flags: 17]}
    versionCode=221821045 minSdk=31 targetSdk=33
    versionName=22.18.21 (190408-453244992)
    signatures=PackageSignatures{4512d1b version:0, signatures:[], past signatures:[]}

3. while doing register source:

02-01 11:03:50.374 13907 13907 D adservices: registerSource
02-01 11:03:50.376 13907 13907 D adservices: bindService: android.adservices.ADID_SERVICE
02-01 11:03:50.385 13907 13907 D adservices: bindService() started...
02-01 11:03:50.390 13907 13931 D adservices: onServiceConnected android.adservices.ADID_SERVICE
02-01 11:03:50.393 17961   829 V adservices: Process 10249has importance 100 comparing with threshold of 125
02-01 11:03:50.394 17961   829 V adservices: AdIdWorker.getAdId for com.is.levelplay.test, 10249
02-01 11:03:50.394 17961   829 E adservices: Failed to find resolveInfo for adServices service. Intent action: android.adservices.adid.AdIdProviderService
02-01 11:03:50.394 17961   829 E adservices: Failed to find AdServices service
02-01 11:03:50.396 13907 13976 D adservices: bindService: android.adservices.MEASUREMENT_SERVICE
02-01 11:03:50.399 13907 13976 D adservices: bindService() started...
02-01 11:03:50.402 17961 17961 D adservices: AggregateReportingJobService already scheduled, skipping reschedule
02-01 11:03:50.402 17961 17961 D adservices: AggregateFallbackReportingJobService already scheduled, skipping reschedule
02-01 11:03:50.403 17961 17961 D adservices: AttributionJobService already scheduled, skipping reschedule
02-01 11:03:50.403 17961 17961 D adservices: EventReportingJobService already scheduled, skipping reschedule
02-01 11:03:50.404 17961 17961 D adservices: EventFallbackReportingJobService already scheduled, skipping reschedule
02-01 11:03:50.404 17961 17961 D adservices: DeleteExpiredJobService already scheduled, skipping reschedule
02-01 11:03:50.404 17961 17961 D adservices: Maintenance Periodic Task has been scheduled with same parameters, skip rescheduling!
02-01 11:03:50.405 17961 17961 D adservices: Maintenance Periodic Task has been scheduled with same parameters, skip rescheduling!
02-01 11:03:50.405 17961 17961 D adservices: Maintenance Periodic Task has been scheduled with same parameters, skip rescheduling!
02-01 11:03:50.405 17961 17961 D adservices: Maintenance Periodic Task has been scheduled with same parameters, skip rescheduling!
02-01 11:03:50.406 13907 13931 D adservices: onServiceConnected android.adservices.MEASUREMENT_SERVICE
02-01 11:03:50.411 17961 32325 V adservices: Process 10249has importance 100 comparing with threshold of 125
02-01 11:03:51.025 17961 32325 D adservices: MeasurementImpl: register: success=false

register trigger:

-01 11:05:57.169 13907 13907 D adservices: registerTrigger
02-01 11:05:57.173 17961 28706 V adservices: Process 10249has importance 100 comparing with threshold of 125
02-01 11:05:57.173 17961 28706 V adservices: AdIdWorker.getAdId for com.is.levelplay.test, 10249
02-01 11:05:57.174 17961 28706 E adservices: Failed to find resolveInfo for adServices service. Intent action: android.adservices.adid.AdIdProviderService
02-01 11:05:57.174 17961 28706 E adservices: Failed to find AdServices service
02-01 11:05:57.181 17961   828 V adservices: Process 10249has importance 100 comparing with threshold of 125
02-01 11:05:57.793 17961   828 D adservices: Response code = 400
02-01 11:05:57.794 17961   828 D adservices: MeasurementImpl: register: success=false

[levyitay]

@erintwalsh Did we figure this one out?

[cshmerling]

Sorry for the delay, jumping in to this issue a bit late so please excuse me if my question is out of date.

We believe the issue comes from your device having not received a config rollout yet. It appears it's harder to get working on an emulator, so using your physical device, can you try to start the missing service via adb:

adb shell am startservice com.google.android.gms/.ads.identifier.service.AdIdProviderService

And let me know what the output is? Should see something like

Starting service: Intent { act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] cmp=com.google.android.gms/.ads.identifier.service.AdIdProviderService }

But if it fails, will have an additional Error: Not found; no service started line. If it does fail will need to dig a bit more on our side.

[levyitay]

yeah I got:

Starting service: Intent { act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] cmp=com.google.android.gms/.ads.identifier.service.AdIdProviderService }
Error: Not found; no service started.

FYI I'm on TRA4.221021.001.A1 should I update? If so to what version?

[RonShub]

Hi, I'm getting the same error Failed to find AdServices service and see the exact same output as @levyitay
I'm using a pixel4 emulator with TiramisuPrivacySandbox SDK revision 9.

Any updates regarding the issue? @erintwalsh Is it expected to work on a physical device?

[shen714]

Hi, I am testing the developer preview and is facing the same problem on both emulator and physical device.

2023-02-22 17:51:28.233 7206-7222 adservices pid-7206 E Failed to find resolveInfo for adServices service. Intent action: android.adservices.adid.AdIdProviderService
2023-02-22 17:51:28.233 7206-7222 adservices pid-7206 E Failed to find AdServices service
2023-02-22 17:51:28.344 7206-7226 adservices pid-7206 E Caller is not authorized.

Wondering if there is some guidance on how to proceed. Thanks!

[olegkushniriov]

Hey, I have same issue running on Pixel 5
On registerSource()

Process 10243 has importance 100 comparing with threshold of 125.
adservices: AdIdWorker.getAdId for com.android_privacy_sandbox_sample_source, 10243
adservices: Failed to find resolveInfo for adServices service. Intent action: android.adservices.adid.AdIdProviderService
adservices: Failed to find AdServices service
adservices: Process 10243 has importance 100 comparing with threshold of 125.
adservices: MeasurementDao: insertAsyncRegistration: rowId=1

On registerTrigger()

Process 10251 has importance 100 comparing with threshold of 125.
adservices: AdIdWorker.getAdId for com.android_privacy_sandbox_sample, 10251
adservices: Failed to find resolveInfo for adServices service. Intent action: android.adservices.adid.AdIdProviderService
adservices: Failed to find AdServices service
adservices: Process 10251 has importance 100 comparing with threshold of 125.
adservices: MeasurementDao: insertAsyncRegistration: rowId=7

While running
Starting service: Intent { act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] cmp=com.google.android.gms/.ads.identifier.service.AdIdProviderService }
responds with
Starting service: Intent { act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] cmp=com.google.android.gms/.ads.identifier.service.AdIdProviderService } Error: Not found; no service started.

[erintwalsh]

Hi everyone! We greatly appreciate the logs and insights posted here as we worked on the issue. An update has started to roll out, so you should be seeing this issue resolved shortly on both physical devices and emulators (exact time will vary depending on device and network connectivity). Thank you for bearing with us!

[RonShub]

Hi @erintwalsh ! Thanks for the update. Im still experiencing the same issue on an emulator
Logs for 2)

      version:
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
          Scheme: "version"
        b8100c1 com.google.android.gms/.ads.measurement.GmpConversionTrackingBrokerService filter a6e5066
    versionCode=230714044 minSdk=31 targetSdk=33
    versionName=23.07.14 (190400-512733570)
    signatures=PackageSignatures{794c89d version:3, signatures:[98deb0ca], past signatures:[e3ca78d8 flags: 17, 98deb0ca flags: 17]}
    versionCode=221821044 minSdk=31 targetSdk=33
    versionName=22.18.21 (190400-453244992)
    signatures=PackageSignatures{794c89d version:3, signatures:[98deb0ca], past signatures:[e3ca78d8 flags: 17, 98deb0ca flags: 17]}

Logs for 3)

03-08 21:20:51.603  9541  9541 D adservices: registerSource
03-08 21:20:51.610  8364  9829 E adservices: Failed to find resolveInfo for adServices service. Intent action: android.adservices.adid.AdIdProviderService
03-08 21:20:51.610  8364  9829 E adservices: Failed to find AdServices service
03-08 21:20:51.620  8364  9831 E adservices: Caller is not authorized.

[levyitay]

@erintwalsh @cshmerling
Which versions of gms should we be on the lookout for?
I just installed Preview 7 on Pixel 5 and still encounter the same issue.